Tia Health is free to use for residents of Ontario, Alberta and British Columbia with a valid Health Card.

Telehealth services are covered by the provincial health plans in British Columbia (MSP), Alberta (AHCIP), and Ontario (OHIP) but not currently in other provinces (check back soon as this is changing).

Patients with valid coverage in these provinces will not be charged for their telehealth service.

Patients in other provinces will receive a receipt that may be reimbursed through a health spending account or other extended/private insurance.

Access to Tia Health is unlimited - you can use it any time you need to speak to a doctor.

Unlimited access is free in Ontario, Alberta and British Columbia with a valid Health Card.

In other provinces, there is a fee per-use.

Yes! All Tia Health doctors are Canadian licensed physicians.

You can verify the status of their license and view their credentials on the College of Physicians website for the province they are licensed.

The city and province in which the physician practices is listed on their Tia Health profile which you will see while navigating the booking process.

Yes. Our telehealth platform connects you to a fully licensed Canadian physician.

Just like an in-person visit, with telehealth, the doctor is responsible for understanding your case, medical history, and determining the appropriate treatment.

If the doctor is not able to help you through telehealth, they may advise that you visit a clinic or hospital in-person.

Your privacy is our top priority, we use bank-level encryption and store data securely in Canada.

Click on the Book Now button to get started.

You will then be prompted to select the type of consultation (video or phone), who the appointment is for (you or someone else), and which provider you would like to speak with.

Lastly, you will be prompted to sign-up or login to confirm your appointment.

Tia Health doctors' prescriptions are legitimate and are accepted by pharmacies.

You can have your prescription delivered for free or sent to a pharmacy of your choice for pick-up.

Yes, we have a variety of doctors, male and female, doctors who speak different languages, and with different specialties.

Yes. You can use Tia Health from anywhere, including from your winter snowbird destination or any other place outside Canada.

However, prescriptions issued by doctors through Tia Health can only be filled in your home province and can not be filled outside Canada.

Depending on availability, you may be able to see a doctor within minutes.

If a doctor isn't available immediately, you can usually see a doctor the same day, often within an hour.

However, please note that the speed with which you can see a doctor depends on a number of factors including the day, time, your province of residence, the medical issue you are calling about and which doctor you want to speak with.