All your prescription medications & pharmacy essentials delivered for FREE!

+ virtual doctor visits and more...

Use signup code SNOWBIRDS for exclusive offers and discounts
The Virtual Pharmacy for Canadian Snowbirds, Boomers & Seniors

From: Pillway & Snowbird Advisor*


Snowbird Advisor

Canada's virtual pharmacy for snowbirds, boomers and seniors

Available to residents of Ontario, Alberta and British Columbia only. 

Snowbird Advisor is pleased to announce that we have partnered with Pillway, a leading Canadian virtual pharmacy, to provide Snowbird Advisor members with access to their everyday pharmacy needs, whether you're at home or away.

Benefits include:

  • Free Delivery in Canada: Get fast, free delivery of your prescription medication and pharmacy essentials in Canada - as fast as the next day.
  • Travelling: Get up to a 6-month supply* of prescription medication with an option to ship more to the U.S. if required**.
  • Pharmacist Counselling: Call, text, email or chat with your pharmacist, whenever you need them.
  • FREE Virtual Doctor Visits: See a Canadian doctor virtually for free*** from the comfort and safety of your home - usually in under an hour - whether you're in Canada or travelling. Only Available in Alberta and British Columbia.
  • Automatic Refills & Renewals: Pillway manages your medication refills and renewals for you and ensures you receive new medications before old ones run out.
  • Pre-Sorted Medication Packs: Your medication comes pre-sorted in personalized medication packs with each individual pack clearly showing the date, time of day, dose and the names of your medications, making medication management easy.

Use sign-up code SNOWBIRDS for exclusive offers and discounts

Have Questions?

Call to speak with a Pillway Customer Care Specialist today who can answer any questions you may have about Pillway's program for Snowbird Advisor members:

1-833-PILLWAY (745-5929)

Or request a callback from a Pillway Customer Care Specialist by filling out the form below:

Frequently Asked Questions

Get answers to frequently asked questions about Pillway:

Is there a cost to sign up with Pillway?

No, there is no cost to activate your account, and no additional cost for delivery or pre-sorted medication packaging.

How much does delivery cost?

Delivery of prescription medication is always FREE in Ontario, Alberta and British Columbia.

In all other provinces, delivery of prescription medication is FREE for Maintenance (i.e. Ongoing) medications, but not for Acute (i.e. One-Time) medications.

How long will it take for my prescriptions to arrive?

For most urban and suburban locations, shipments arrive the next business day.

In remote locations, service may take longer.

Ask a member of our pharmacy staff when filling your prescription for an estimated delivery time.

Who can use Pillway?

Anyone with a prescription from a prescriber licensed to practice in Canada can use Pillway.

Faxed prescriptions must originate from the prescriber’s office.

Does Pillway accept insurance plans?

If you have an insurance plan Pillway will arrange direct billing with your insurance provider if it is available.

In Ontario, Alberta and British Columbia, we offer direct billing for provincial drug insurance plans as well as all major private insurance providers.

In other provinces, we currently offer direct billing for all major private insurance providers.

If you have private insurance or provincial coverage call us to determine eligibility.

Is my information private?

All your personal information is protected. Information is only used and disclosed for the purpose of processing benefit plan claims For full details read Pillway's Privacy Policy.

Does Pillway provide prescription counselling?

Prescription counselling is provided for all initial prescriptions and any follow-up questions. Experienced pharmacists are available for private and confidential consultation over the phone.

How do I contact a pharmacist?

To speak with a pharmacist you can either:

1) Call toll-free at 1-833-745-5929 during the following business hours:

Monday - Friday: 9:00 am -8:00 pm ET
Saturday: 10:00 am - 5:00 pm ET

2) Book an appointment online and a pharmacist will call you at a time that is convenient for you.

How do I transfer my existing prescriptions from my current pharmacy?

You can transfer your prescription by calling us directly at 1-833-PILLWAY (745-5929) or by sending a picture via the Pillway mobile app.

Once we receive your request we’ll handle the rest. Our pharmacist will contact your current pharmacy directly to transfer your prescriptions over to Pillway.

Moving forward you can have your doctor fax directly to Pillway.

Important Notes:

Disclaimer - All products and services are provided solely by Pillway. Snowbird Advisor is not a pharmacy, does not provide any pharmacy-related products or services and will not be held liable for any such products or services.

* Please note that while 6-month supplies of prescription medication are often possible, some insurance plans may not allow for a 6-month supply. 

Ontario residents who are eligible for coverage under their provincial drug insurance plan can get up to a 6 month supply before they leave that they can take with them when travelling. 

Alberta and British Columbia residents who are eligible for coverage under their provincial drug insurance plan and are travelling to the U.S. can get a 3 month supply before they leave and have another 3 month supply shipped to them in the U.S.

** Shipping to the U.S. is free for individuals who have completed at least 2 prescription medication renewal cycles with Pillway in Canada prior to having their medication shipped to the U.S.

Otherwise, there is a $50 fee for shipping to the U.S., which you will be reimbursed for if you complete at least 2 prescription medication renewal cycles with Pillway in Canada after you return from travelling.

*** Virtual doctor appointments are covered by provincial health plans in Alberta and British Columbia. You must be covered by one of these provinces' health plans to be eligible for free virtual doctor appointments. As of December 1, 2022, changes to Ontario's provincial health plan have limited coverage for virtual doctor appointments, which means this service may not be available to Ontario residents.