All your prescription medications & pharmacy essentials delivered for FREE!

+ virtual doctor visits and more...

Use signup code SNOWBIRDS for exclusive offers and discounts
The Virtual Pharmacy for Canadian Snowbirds, Boomers & Seniors

From: Pillway & Snowbird Advisor*


Snowbird Advisor

A Pharmacy That Comes to You

Canada's virtual pharmacy for snowbirds, boomers and seniors

Snowbird Advisor is pleased to announce that we have partnered with Pillway to provide Snowbird Advisor members with access to fast, free delivery of your prescription medication and pharmacy essentials - right to your front door, anywhere in Canada.

As an added benefit, you'll also have access to virtual doctor visits from the safety and comfort of your home. This service is free for residents of Ontario, Alberta, British Columbia and Quebec.

Pillway’s full suite of services is available in Ontario, Alberta and British Columbia. Some Pillway services may not be available in other provinces, including direct billing with provincial drug insurance plans, 6-month medication supplies and free virtual doctor visits.

If you prefer, you can also call to speak with a Pillway Customer Care Specialist who can answer any questions you may have about Pillway's program for Snowbird Advisor members:

Ontario: (416) 901-1227

British Columbia: (604) 900-7779

Alberta: (587) 441-4971

Or rest of Canada

1-833-PILLWAY (745-5929)

All pharmacy services are available in Ontario, Alberta and British Columbia. Partial pharmacy services are available in other provinces.

Use sign-up code SNOWBIRDS for exclusive offers and discounts

About Pillway

Pillway is a Canadian-owned and operated virtual pharmacy that makes managing, receiving and taking your medication as easy as possible by combining innovative technology with traditional pharmacy services.

Through our Pillway partnership, Snowbird Advisor members receive a full suite of pharmacy solutions, including:

  • Fast, free prescription medication delivery Canada-wide
  • Convenient, personalized medication packaging that is pre-sorted by dose and time
  • Automated prescription refill and renewal management
  • Pharmacist consultations
  • Exclusive offers and benefits from Pillway for Snowbird Advisor members
A Better Pharmacy Solution

Pillway offers a variety of benefits and advantages over traditional pharmacies - whether you’re home in Canada or preparing to travel:

Fast, Free Delivery
Get free delivery of your medication, as fast as the next day

Pre-Sorted Medication
Never miss a dose - your medications arrive pre-sorted by dose and time

Pharmacist Counselling
Speak to a pharmacist any time about your medications, side effects, illnesses and medical conditions

Up to 6 Month Supply
Get your prescription's filled for up to 6 months at a time - ideal for extended snowbird travel**

Cost Savings
Pillway charges lower than average dispensing fees and markups

Automated Refills & Renewals
Easily manage your medication refills and renewals with automatic notifications and deliveries

More Than Just Prescriptions
Get your non-prescription medications, supplements and other pharmacy essentials delivered

Direct Insurance Billing
Pillway will set up direct billing with your Provincial or Private drug insurance plan

Fast & Easy Setup
A Pillway advisor will assist you in setting up your account, prescriptions, and insurance billing

Use sign-up code SNOWBIRDS for exclusive offers and discounts

Medication Management Made Easy

Pre-sorted medication packs take all the sorting and guesswork out of taking the right medication at the right time and are ideal for individuals who take multiple medications.

You can even have your supplements sorted along with your prescription medication.

Pillway pre-sorted medication packs

All your medications come pre-sorted based on when you need to take them throughout the day.

Each individual pack clearly shows the date, time of day, and the names of your medications.

Keeps you on track by ensuring the right medications are taken at the right time.

Pre-sorted medication packs are optional. If you prefer, you can choose to have your medications delivered in traditional vials.

Use sign-up code SNOWBIRDS for exclusive offers and discounts

Up to 6 Month Medication Supply

Pillway is ideal for snowbirds who spend long periods of time outside Canada and need larger quantities of prescription medications to last their entire trip.

Unlike some pharmacies that limit prescription medications to a 3 month supply at a time, depending on your province of residence and type of insurance coveragePillway can often fill prescriptions for up to 6 months at a time by reaching out to your provincial or private drug insurance plan on your behalf and requesting an exemption to provide you with a larger supply of your prescription medication.

Provincial drug insurance plans:

  • Ontario residents who are eligible for coverage under your provincial drug insurance plan can get up to a 6 month supply before you leave that you can take with you when you travel.

  • Alberta and British Columbia residents who are eligible for coverage under your provincial drug insurance plan and are travelling to the U.S. can get a 3 month supply before you leave and have another 3 month supply shipped to you in the U.S.

Private drug insurance plans:

  • If you live in any province or territory and are covered by a private drug insurance plan, you may be eligible to get a 6 month supply before you leave that you can take with you when you travel, depending on your insurance provider.

Learn more below:

Snowbirds - Get a 6 month prescription medication supply!

Please note that while 6-month supplies of prescription medication are often possible, some provincial and private insurance plans may not allow for a 6-month supply.**

Get Your Medication While in the U.S.

If you’re a Pillway client in Canada travelling in the U.S. and either forget to take your medication with you, need additional medication or run out while in the United States, don’t worry, we have you covered.

Pillway can ship up to 90 days of medication to you by courier to the U.S.***

The following rules and requirements apply for U.S. delivery to ensure smooth delivery:

  • Required documents: Pillway will require the following documents - photocopy of your passport, your US Address, port of entry, date of entry, list of accompanying family members
  • Shipping and duty costs will apply. Pillway will track the order and do their best to inform you in advance of the duty costs.
  • You will be required to pay the duty amount by logging onto the UPS website and paying online prior to your medication delivery.

    Alternatively, if you don’t pay in advance, you can pay by cheque that the UPS Driver will collect. They do not accept cash or debit/credit cards at the door.
  • Delivery can take up to 5 business days.


  1. Pillway cannot ship narcotic or controlled substances to the U.S. 
  2. Shipping to the U.S. is only available for ongoing medications and is not available for one-time/acute medications.
Pharmacist Counselling

Speak to a pharmacist from the privacy and comfort of your own home.

Our pharmacists are here to help answer any questions you may have about your medications, symptoms or side effects. Simply pick up the phone and call or make an appointment at a time that's convenient for you.

When we receive a new prescription, one of our pharmacists will call at a time that's convenient for you to discuss your new medication, how it works and how it might interact in combination with any of your other medications.

Virtual Doctor Visits

See a doctor from the safety and comfort of your home.

FREE for residents of Ontario, Alberta, British Columbia and Quebec!

Virtual doctor visits for Canadians


Virtual Doctor Visits for Snowbirds from Tia Health

Through our Pillway partnership, Snowbird Advisor members can also book a virtual doctor's appointment and see a Canadian physician from anywhere:

  • While you're home in Canada
  • When you're in your snowbird destination over the winter
  • When you're travelling elsewhere

In most cases you can see a doctor in under an hour.

You can also choose how you want to speak to your doctor - through a phone call or by voice/video on your computer or mobile device.

Virtual doctor appointments are ideal in the following situations:

  • Seeing a doctor from the safety and convenience of home
  • You need to see a doctor quickly
  • You need to see a doctor after-hours (evenings & weekends)
  • Alternatives to walk-in clinics
  • Getting a prescription filled (in Canada only)
  • COVID assessments

Signing up is fast, easy and free and takes less than a few minutes: 


Quickly and easily create your account online - it only takes 1 - 2 minutes.

Once you create your account, Pillway will contact you to help:

  • Set up your service preferences
  • Facilitate the transfer of your prescriptions from your current pharmacy
  • Coordinate benefits with your public or private drug insurance plan
  • Answer any questions you may have
Start Receiving Your Medications

You're all set! 

Start receiving free delivery of your prescription medicationspre-sorted by time and dose, right to your front door.

    Refills, Renewals & Ongoing Support

    Receive refill reminders before you run out and have Pillway call your doctor when your prescription needs to be renewed.

    In addition, you can call Pillway any time for assistance if you:

    • Have questions about your prescriptions, side effects, illnesses or medical conditions
    • Need to add or modify a prescription
    • Want to change your refill/renewal schedule
    • Have any other questions or require changes to your account
    Frequently Asked Questions

    Get answers to frequently asked questions about Pillway:

    Is there a cost to sign up with Pillway?

    No, there is no cost to activate your account, and no additional cost for delivery or pre-sorted medication packaging.

    How much does delivery cost?

    Delivery of prescription medication is always FREE in Ontario, Alberta and British Columbia.

    In all other provinces, delivery of prescription medication is FREE for Maintenance (i.e. Ongoing) medications, but not for Acute (i.e. One-Time) medications.

    How long will it take for my prescriptions to arrive?

    For most urban and suburban locations, shipments arrive the next business day.

    In remote locations, service may take longer.

    Ask a member of our pharmacy staff when filling your prescription for an estimated delivery time.

    Who can use Pillway?

    Anyone with a prescription from a prescriber licensed to practice in Canada can use Pillway.

    Faxed prescriptions must originate from the prescriber’s office.

    Does Pillway accept insurance plans?

    If you have an insurance plan Pillway will arrange direct billing with your insurance provider if it is available.

    In Ontario, Alberta and British Columbia, we offer direct billing for provincial drug insurance plans as well as all major private insurance providers.

    In other provinces, we currently offer direct billing for all major private insurance providers.

    If you have private insurance or provincial coverage call us to determine eligibility.

    Is my information private?

    All your personal information is protected. Information is only used and disclosed for the purpose of processing benefit plan claims For full details read Pillway's Privacy Policy.

    Does Pillway provide prescription counselling?

    Prescription counselling is provided for all initial prescriptions and any follow-up questions. Experienced pharmacists are available for private and confidential consultation over the phone.

    How do I contact a pharmacist?

    To speak with a pharmacist you can either:

    1) Call toll-free at 1-833-745-5929 during the following business hours:

    Monday - Friday: 9:00 am -8:00 pm ET
    Saturday: 10:00 am - 5:00 pm ET

    2) Book an appointment online and a pharmacist will call you at a time that is convenient for you.

    How do I transfer my existing prescriptions from my current pharmacy?

    You can transfer your prescription by calling us directly at 1-833-PILLWAY (745-5929) or by sending a picture via the Pillway mobile app.

    Once we receive your request we’ll handle the rest. Our pharmacist will contact your current pharmacy directly to transfer your prescriptions over to Pillway.

    Moving forward you can have your doctor fax directly to Pillway.

    Important Notes:

    * Disclaimer - All products and services are provided solely by Pillway. Snowbird Advisor is not a pharmacy, does not provide any pharmacy related products or services and will not be held liable for any such products or services.

    ** The quantity of a particular medication that can be filled with a single prescription is dictated by the client's insurance provider. In some cases, these quantities are capped at less than a 6 month supply. In such instances, Pillway will advocate on the client's behalf and request that their insurance provider make an exception and allow a 6 month supply to be filled with a single prescription, but Pillway can not guarantee that such an exception will be granted by the insurance provider.