All your prescription medications & pharmacy essentials delivered for FREE!
+ virtual doctor visits and more...
From: Pillway & Snowbird Advisor*
Available to residents of Ontario, Alberta and British Columbia only.
IMPORTANT UPDATE:
Due to the implementation of U.S. tariffs, Pillway is no longer able to ship prescription medications to the United States.
Ontario residents can still obtain an increased supply of prescription medication for up to 200 days prior to leaving for extended travel1.
However, residents of Alberta and British Columbia are no longer able to obtain increased prescription medication supplies, as increased supplies from these provinces require shipping to the United States.
Snowbird Advisor is pleased to announce that we have partnered with Pillway, a leading digital pharmacy in Canada, to provide Snowbird Advisor members with convenient access to everyday pharmacy needs and travel-friendly medication supply options.
Here's why Pillway is an ideal pharmacy solution both at home in Canada and for snowbird travel:
Travel-Friendly Service for Ontario Residents:
- Ontario residents can receive an increased supply of prescription medication covering up to 200 days before leaving for extended travel1.
- Pillway’s customer support team will help you arrange this in advance to ensure a smooth departure.
Free Delivery and Personalized Packaging:
- Fast, free delivery across Canada – often next-day in urban areas.
- Medications are pre-sorted into personalized packs for each dose with clear labels showing the date and time to take each dose.
- Automatic refills and renewals so you never miss a dose.
Virtual Doctor Visits and Pharmacist Support:
- Free virtual doctor visits available in Ontario, Alberta, and British Columbia2.
- Access to personal pharmacist support available via phone, text, email, or chat.
- Direct billing available for most insurance plans.
How to Get Started:
- Use signup code SNOWBIRDS for exclusive offers.
- Call 1-833-PILLWAY (745-5929) or request a callback online.
Call to speak with a Pillway Customer Care Specialist today who can answer any questions you may have about Pillway's program for Snowbird Advisor members:
1-833-PILLWAY (745-5929)
Or request a callback from a Pillway Customer Care Specialist by filling out the form below:
Get answers to frequently asked questions about Pillway:
Is there a cost to sign up with Pillway?
Is there a cost to sign up with Pillway?
No, there is no cost to activate your account, and no additional cost for delivery or pre-sorted medication packaging.
How much does delivery cost?
How much does delivery cost?
Delivery of prescription medication is always FREE in Ontario, Alberta and British Columbia.
In all other provinces, delivery of prescription medication is FREE for Maintenance (i.e. Ongoing) medications, but not for Acute (i.e. One-Time) medications.
How long will it take for my prescriptions to arrive?
How long will it take for my prescriptions to arrive?
For most urban and suburban locations, shipments arrive the next business day.
In remote locations, service may take longer.
Ask a member of our pharmacy staff when filling your prescription for an estimated delivery time.
Who can use Pillway?
Who can use Pillway?
Anyone with a prescription from a prescriber licensed to practice in Canada can use Pillway.
Faxed prescriptions must originate from the prescriber’s office.
Does Pillway accept insurance plans?
Does Pillway accept insurance plans?
If you have an insurance plan Pillway will arrange direct billing with your insurance provider if it is available.
In Ontario, Alberta and British Columbia, we offer direct billing for provincial drug insurance plans as well as all major private insurance providers.
In other provinces, we currently offer direct billing for all major private insurance providers.
If you have private insurance or provincial coverage call us to determine eligibility.
Is my information private?
Is my information private?
All your personal information is protected. Information is only used and disclosed for the purpose of processing benefit plan claims For full details read Pillway's Privacy Policy.
Does Pillway provide pharmacist counselling?
Does Pillway provide pharmacist counselling?
Yes, Pharmacist counselling is provided for all initial prescriptions and any follow-up questions. Experienced pharmacists are available for private and confidential consultation over the phone.
How do I contact a pharmacist?
How do I contact a pharmacist?
To speak with a pharmacist you can either:
1) Call toll-free at 1-833-745-5929 during the following business hours:
Monday - Friday: 9:00 am -8:00 pm ET
Saturday: 10:00 am - 5:00 pm ET
2) Book an appointment online and a pharmacist will call you at a time that is convenient for you.
How do I transfer my existing prescriptions from my current pharmacy?
How do I transfer my existing prescriptions from my current pharmacy?
You can transfer your prescription by calling us directly at 1-833-PILLWAY (745-5929) or by sending a picture via the Pillway mobile app.
Once we receive your request we’ll handle the rest. Our pharmacist will contact your current pharmacy directly to transfer your prescriptions over to Pillway.
Moving forward you can have your doctor fax directly to Pillway.
Important Notes:
Disclaimer - All products and services are provided solely by Pillway. Snowbird Advisor is not a pharmacy, does not provide any pharmacy-related products or services and will not be held liable for any such products or services.
Ontario residents who are eligible for coverage under their provincial drug insurance plan can get up to a 200-day supply before they leave that they can take with them when travelling. Please note that while 200-day supplies of prescription medication are often possible, some insurance plans may not allow for a 200-day supply.
1 Travel Supply Eligibility for ODB Patients Ontario Drug Benefit (ODB) recipients may be eligible for an extended travel supply of medication when leaving the province. Eligibility is determined based on the current quantity of medication on hand:
Patients with fewer than 30 days of supply may receive up to 200 additional days. Patients with 30 days or more of supply may receive a maximum of 100 additional days.
To obtain a travel supply, patients must provide their pharmacist with one of the following:
- A self-written letter confirming travel outside Ontario for more than 100 consecutive days,
or - A copy of a travel insurance policy indicating travel outside Ontario for a duration between 100 and 200 days.
Please note: Any additional supply dispensed is subject to applicable deductibles and co-payment amounts.
2 Virtual doctor appointments are covered by provincial health plans in Alberta and British Columbia. You must be covered by one of these provinces' health plans to be eligible for free virtual doctor appointments. As of December 1, 2022, changes to Ontario's provincial health plan have limited coverage for virtual doctor appointments, which means this service may not be available to Ontario residents.
